Hotel-to-Storage Collection
From the lobby to secure storage, without you carrying anything.
This is the simplest version of what we do: a handler comes to your hotel, takes the bags, seals them in front of you and gives you a verify code and a tracking link.
From there they are in monitored storage until you say otherwise. Delivery can go back to the same hotel, to a different one, or to an airport terminal — you decide when you book, and can change it up to an hour before.
What you get
- Lobby handoverMeet the handler at the door or leave it with the concierge.
- Sealed in front of youTamper tag applied at the point of collection.
- Verify code issuedBags are released only against your code.
- Delivery point flexibleSet at booking, changeable up to 60 minutes before.
How it works
- Tell us what you haveSend through the items, the dates and the two addresses. We come back with an itemised quote.
- We collect and sealA uniformed, DBS-checked handler arrives, photographs everything, applies a tamper seal and issues your verify code.
- Stored, tracked, returnedEverything sits in our CCTV-monitored facility until you want it, then goes to whichever address you name.
Questions people ask
How fast is collection?
Central London collections run on live dispatch, with a seven-minute average pickup.
Can the concierge hand over for me?
Yes, if that is arranged at booking so the handler knows who to expect.
Can I cancel if my plans change?
Free cancellation up to two hours before the scheduled pickup.
Need a price for Hotel-to-Storage Collection?
Tell us what you have and where it needs to be. We will come back with an itemised quote — no account needed, free cancellation up to 2 hours before pickup.