Luggage Collection
A uniformed handler at your door, not a locker across town.
Collection is where the whole service starts. A DBS-checked handler arrives in uniform, checks the bags with you, photographs them, applies a tamper seal and issues a verify code before anything moves.
We collect from hotels, apartments, offices, stations and private addresses across every London zone, on live dispatch rather than a four-hour window.
What you get
- Live dispatchSeven-minute average pickup across Zone 1, not a scheduled slot.
- Uniformed, DBS-checkedYou know who is at the door.
- Sealed and photographedCondition logged before we take responsibility.
- Every London zoneCentral and Greater London both covered.
How it works
- Tell us what you haveSend through the items, the dates and the two addresses. We come back with an itemised quote.
- We collect and sealA uniformed, DBS-checked handler arrives, photographs everything, applies a tamper seal and issues your verify code.
- Stored, tracked, returnedEverything sits in our CCTV-monitored facility until you want it, then goes to whichever address you name.
Questions people ask
How much notice do you need?
Same-day is often possible in central London. Booking ahead guarantees the window you want.
Can somebody else hand the bags over?
Yes, if you tell us who at booking so the handler can verify them.
What if I am not on the ground floor?
Tell us at booking — stairs and no-lift buildings are fine when we know in advance.
Need a price for Luggage Collection?
Tell us what you have and where it needs to be. We will come back with an itemised quote — no account needed, free cancellation up to 2 hours before pickup.